I just wrote this on my CEO blog, as I have been a big fan of CRM software. Anyone with a professional sales force needs CRM softare, but online businesses that get a ton of leads also need to purchase a CRM solution to manage their prospects and clients. As everyone knows good customer relationships are the most important aspect of a business, and guess what CRM does for you.
Gartner Says: CRM Customer Relationship Management Software Market will ?
April 13th, 2008 at 10:11 am by Admin in CRM
Gartner Says Worldwide Customer Relationship Management Software Market Will Grow 14 Percent in 2007
This CRM Software market report is old, but regardless the marketsize for CRM market surprised me. There are so many CRM players, and so many CRM software providers, I think it’s an interesting market for new companies to enter. Will add more to this later, as we are doing SEO for the term CRM, and I want to provide as much content for the CRM Software space as possible. Not only are we doing this as for SEO Services, but I truly am passionate about the CRM Software space, I almost created a CRM software product a couple of years ago.
Here is an excerpt from the press release that Gartner sent out:
The strong performance of the CRM software market is being fueled by growth across all subsegments and the explosive growth of software as a service (SaaS) solutions within the sales subsegment. In 2006, SaaS represented 12 percent of total CRM software revenue, and it is on track to reach nearly 14 percent in 2007. By year-end 2007, SaaS is forecast to represent more than $1 billion in CRM software revenue, growing at more than double the rate of the total CRM software market.
“The sustained performance of major on-demand solutions providers is driving the growth in the SaaS segment,” said Sharon Mertz, research director at Gartner. “As businesses refresh existing sales force automation systems to align with their renewed drive for business and revenue growth, we expect this to push sales software to become the largest CRM subsegment by 2011.”
The worldwide CRM software market will experience healthy growth through 2007; however growth will slow in the next 12 to 18 months because of the downstream impact of economic conditions, but also because the market size overall will increase. The market is forecast to grow to more than $11.4 billion in total software revenue by 2011 (see Table 1).
**Do check out the press release and buy Gartner services. I am a huge Gartner fan, as I worked there for 3 years, it is my biggest corporate experience!
